How to verify your download with a SHA-256 checksum

A checksum is a short fingerprint of a file. If even one byte of the file changes — because a download was interrupted, or because someone tampered with it — the fingerprint changes completely. Checking it before you run an installer takes less than a minute.

Where to find the published checksum

Sign in to the Client Portal and open Downloads or the App Store. Every version lists its SHA-256 checksum, a 64-character value calculated by our servers when the version was published.

Check the file in PowerShell

1. Open the folder that contains the installer you downloaded.
2. Hold Shift, right-click an empty area of the folder, and choose “Open PowerShell window here” (or open PowerShell and change to that folder).
3. Run the command below, replacing the file name with your installer’s name.
4. Compare the Hash value it prints with the checksum shown in the portal. Upper or lower case does not matter.

If you prefer the Command Prompt, this built-in command gives the same value:

What the result means

• The values match: the file is exactly the one we published. You can install it.
• The values are different: do not run the file. Delete it, request a new download link in the portal, and check again.
• They still differ after a fresh download: contact support with the version number and both values.

Download links are signed for your session and expire after 5 minutes. Installers are only ever available from the Client Portal — never run an installer that someone sent you in a chat or by email.